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Working with Difficult People Second Revised Edition Handling the Ten Types of Problem People Without Losing Your Mind

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Working with Difficult People, Second Revised Edition ~ A revised edition of the classic guide on how to best resolve conflict in today's technologically advanced workplace.Your work day is filled with thempeople who frustrate, impede, maneuver, undermine, plot, connive, and whine. This indispensable guide details specific techniques.

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